- tel: +49 (0)681 6851903
- E-Mail: info@bionmed.de
- Healthcare Professionals Access Point
- English
We use a provider to host our website and display the page content who provides its services itself or through selected subcontractors exclusively on servers within the European Union.â¨All data collected on our website is processed on these servers.â¨We have concluded a data processing agreement with the provider that ensures the protection of our website visitorsâ data and prohibits unauthorised disclosure to third parties.
In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted after closing the browser (so-called âsession cookiesâ), while others remain on your device for longer and enable the storage of page settings (so-called âpersistent cookiesâ). In the latter case, you can find the storage period in the overview of your web browserâs cookie settings.â¨If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 (1) lit. b GDPR either for the performance of the contract, in accordance with Art. 6 (1) lit. a GDPR in the case of consent, or in accordance with Art. 6 (1) lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.â¨You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general.â¨Please note that if you do not accept cookies, the functionality of our website may be limited.
You have the option of contacting us via the WhatsApp messaging service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. We use the so-called âbusiness versionâ of WhatsApp for this purpose.â¨If you contact us via WhatsApp in connection with a specific transaction (e.g. an order you have placed), we will store and use the mobile phone number you use for WhatsApp and, if provided, your first and last name in accordance with Art. 6(1)(b) GDPR for the purpose of processing and responding to your enquiry. On the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or email address) in order to be able to assign your enquiry to a specific transaction.â¨If you use our WhatsApp contact for general enquiries (e.g. about our range of services, availability or our website), we will store and use the mobile phone number you use for WhatsApp and, if provided â your first and last name in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in providing the requested information efficiently and promptly.â¨Your data will only ever be used to respond to your enquiry via WhatsApp. It will not be passed on to third parties.â¨Please note that WhatsApp Business will have access to the address book of the mobile device we use for this purpose and will automatically transfer the phone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. To operate our WhatsApp Business account, we use a mobile device whose address book only stores the WhatsApp contact details of users who have also contacted us via WhatsApp.â¨This ensures that every person whose WhatsApp contact details are stored in our address book has already consented to the transfer of their WhatsApp phone number from the address books of their chat contacts in accordance with Art. 6 (1) (a) GDPR when they first used the app on their device by accepting the WhatsApp Terms of Service. The transfer of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.â¨For the purpose and scope of data collection and the further processing and use of data by WhatsApp, as well as your rights in this regard and setting options for protecting your privacy, please refer to WhatsAppâs privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policyâ¨We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits the transfer of data to third parties.â¨In the context of the above-mentioned processing, data may be transferred to servers of Meta Platforms Inc. in the USA.â¨For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
The data collected when using a contact form can be seen on the respective contact form. This data is stored and used exclusively for the purpose of responding to your enquiry or for establishing contact and the associated technical administration.â¨The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your enquiry has been processed. This is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no legal obligations to retain data.
This website uses a so-called âcookie consent toolâ to obtain effective user consent for cookies and cookie-based applications that require consent. The âcookie consent toolâ is displayed to users when they visit the website in the form of an interactive user interface, on which consent for certain cookies and/or cookie-based applications can be given by ticking a box. When using the tool, all cookies/services requiring consent are only loaded if the respective user grants the corresponding consent by ticking the box. This ensures that such cookies are only set on the userâs respective end device if consent has been granted.â¨The tool sets technically necessary cookies to store your cookie preferences. Personal user data is not processed in this process.â¨If, in individual cases, the storage, assigning or logging cookie settings, this is done in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and, consequently, in the legally compliant design of our website.â¨A further legal basis for processing is Art. 6 (1) (c) GDPR. As the controller, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.â¨Where necessary, we have concluded a data processing agreement with the provider that ensures the protection of our website visitorsâ data and prohibits unauthorised disclosure to third parties.â¨Further information about the operator and the settings options of the cookie consent tool can be found directly in the corresponding user interface on our website.
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST IN THE CONTEXT OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.â¨IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.â¨IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.â¨IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNING YOU FOR DIRECT MARKETING PURPOSES.
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and, if relevant, the respective statutory retention period (e.g. commercial and tax law retention periods).â¨When processing personal data on the basis of express consent in accordance with Art. 6 (1) (a) GDPR, the data concerned will be stored until you revoke your consent.â¨If there are statutory retention periods for data that is processed within the framework of legal or quasi-legal obligations on the basis of Art. 6 (1) (b) GDPR, this data will be routinely deleted after the retention periods have expired, provided that it is no longer required for the fulfilment or initiation of a contract and/or we no longer have a legitimate interest in its continued storage.â¨When processing personal data on the basis of Art. 6 (1) lit. f GDPR, this data is stored until you exercise your right of objection under Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.â¨When processing personal data for the purpose of direct marketing on the basis of Art. 6 (1) lit. f GDPR, this data will be stored until you exercise your right to object under Art. 21 (2) GDPR.â¨Unless otherwise specified in the other information in this statement on specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.